Customer Comments
We receive many e-mails from happy customers, below is some of their comments.
We are also happy to respond to any criticisms.

19/01/2012 Mr Attrill from Harwich,Hello,I just wanted to say how impressed I am with your service. I sent an SAS flotation jacket back to you under warranty on Tuesday and have just received a replacement by courier service today, Thursday.Now that's quick! Many thanks and kind regards,

19/01/2012 Mr Boyd from Orpington,Dear Sirs Good service deserves thanks. . . .I ordered a Shimano reel by phone on Tuesday, it arrived the next day.A simple and exacting service.Thanks guys

05/01/2012 Nigel Young, Hello Poingdestres,I wanted to drop you a quick e-mail to say how pleased I am with my first purchase from your web site.My JRC Continental Z Bivvy was ordered late on Tuesday evening and my order arrived around midday today (Thursday). Super fast delivery!Superb service, great product and the best price I could find anywhere in the UK.Thanks for a great online buying experience and I will definitely be purchasing again during this coming season.

08/12/11 David Brown, Hi I would like to thank you for your excellent service.

22/11/2011 Mr Charlesworth from Storth,Hi to all at Poingdestres I ordered a Wychwood Solace suit Monday morning just before 9am, Mike who I spoke to on the telephone, was most helpful. The suit was delivered today Tuesday just before 2pm, 29 hours after ordering, brilliant service, I doubt you could improve on this! I've tried the suit on and it's now in the car with all my other gear ready for its first outing, I don't think I'm going to be cold this winter ! Congratulations on a fantastic service, I would recommend you without reservation.Many thanks

21/11/2011 Mr Robinson from Yorkshire,Hi there at Poingdestres. Just had to drop you a line to praise the excellent service i experienced when i shopped with you on line. I purchased a Grandslam G3 seat box and i am so pleased with the whole experience. The comunication throughout was first class, the service was super fast and professional and the product itself was a good product at a very good price. I would not hesitate to recommend you to any of my friends. Many thanks. You will be my first choice for major fishing purchases in the future. Yours sincerly, Mick Robinson

17/11/2011 Carl,Thankyou for such a quick delivery. Everything was there and exactly what I wanted.
I fish with a lot of other people and will be recommending you to them.
Again, many thanks.

04/10/11 Mr Mayo from Birmingham Dear sir/madam I would like to thank you for your swift service of my new rod i purchased from your company, it arrived well packaged & with correct paper work , i shall use your company again in the future many thanx once again.

23/09/11 Mr Cousins from Leicester Just a line to say thank you for the Brilliant service and delivery. I will certainly be ordering all my angling requirements from you in the future. thanks once again

02/07/11 Mr Duffy from Witney,Rod rests ordered online Thursday morning. Email received with an hour to say they had been despatched. Rests arrived beautifully packaged Friday morning. You can't do better than that.Would thoroughly recommend this company to everyone.

25/06/11 Ian from Peterborough,  Just to thank you for the efficient and customer friendly way you dealt with the problem with my order. I was impressed and will have no hesitation in recommending you to friends and angling contacts.Thanks again.

19/06/11 Alan,Thankyou so mutch for replacing my son's shimano rod, he is over the moon. Your service is first class and i would recomemd you to anyone, and will be ordering more equipment off you in the future. Once again thankyou.

17/06/11 Cameron Tryner,i would just like to say how good and efficent this company is i ordered my 2 items which was 2x greys prodigy plus 50s and i ordered them on the wednesday and i recieved them on the friday what great delivery service that is and customer service you recieve via the phone is the best ive ever had very helpful and indeed i shall order my stuff from here in the near future keep the good work up guys

16/12/10 June Turner, Hi Just wanted to let you know how impressed I am with your internet order service. Placed my order on Tuesday 14th and received it Thursday 16th. Also, it was very well packed. Thankyou so much. Kind regards and have a good Christmas

16/12/10 WOW .. what excellent service!  I was impressed with your website and how easy it was to order my husband's Christmas present but I couldn't believe it when it arrived this morning - less than a day!

14/12/10 Susan Bailey,I received my order about an hour ago!  Thanks so much for an extremely fast delivery! 

08/12/10 Mr O'Neill, Wow…..that was quick ……great service.

08/12/10 Mr Coleman, Thank you for such an exellent service, received order today.

07/12/10 Mr Groom, to poingdestres.i ordered on 6/12/10 via pete preston innovaions inbox winder box.Turned up 7/12/10,many thanks for a great service,will definetly be using you guys again. many thanks

24/11/10 Mark Jackson, Hi guys Just thought I would drop you a line and says thanks very much for delivery the above yesterday, It was a pleasure dealing with you, no hassle, and fast delivery, once again thanks very much

16/11/10 Ken Taylor, Thanks very much for my order which came this afternoon. excellent service. i will be recomending you to all my friends,Thanks again

10/11/10 Mr J Ince, Just like to say thank you for an excellent service, ordered on Saturday evening and goods delivered on Tuesday morning and best price on the web.

04/11/10 Paul Greengrass, Hi there, just a quick thankyou for setting up my finance and shipping my armo mk2 bivvy so quickly, it just arrived :-)- top service, will use you again and recommend to friends

04/11/10 Bob Swain, Just recieved stalker pod many thanks for getting it to me so quick.

08/10/10 Reiss Rampton, Just a quick one to say how impressed I am with the service u provide its outstanding and all the lads that work for you have been extremely help full you are by far the best tackle shop I have ever used. I live just under 2 hours away from you but I would most certainly travel that distance rather than local tackle shops and will continue to recommend you to other.

01/10/10 Lee Crane, To all at poingdestres i've never experianced such great customer service and would like to thank  everyone involed, in the future i wont hesitate to buy all of my fishing items from you. And a big thanks to mike for sorting my matchtek water proofs  that was really quick and great communication. I have now reconmended poingdestres to my friends and family for such a great service and all its friendly staff.

02/09/10 Mr Bunn,Hi Y'all,  delighted with my new rod. Ordered 10am yesterday, delivered 10am today free!! Can't be beaten - what a first class service, 2nd to none. Thanks a lot.

15/04/10 Steve Cooke from Orpington,Many thanks for fantastic service. Order recd today less than a day after placing it.Also, prices unbeatable !!!!

12/03/10 Shaun Tanner, Ordered a set of century rods on tuesday & they were here at 07.10 on the wednesday.Had a slight problem with 1 of the rods,gave yourselves a bell on thursday morning and had a new replacement rod here this morning at 09.00.Absolutely FANTASTIC service,i am well impressed.This is the 3rd order i have placed with yourselves and i have received equally good service even though they were a fraction of the cost of this 1. Anyone reading this take note- YOU will not be dissapointed with the service,the prices or the selection of kit on offer ;-) Look forward to doing business again in the future. Many thanks indeed.

11/03/10 Mr Fairhurst from Wigan,Hi i ordered 5 sprinkle pots at 14.54 0n the 10/3/2010 i received them at 14.20 on the 11/3/2010.Can i just say THANKS VERY MUCH for your EXCELLENT service i will gladly recommend you to ALL my fishing mates THANKS again.

03/03/10 Mr Stock from Donington,Just to say thanks for excellent service, goods & delivery. A minor 'glitch' was sorted immediately without fuss. Definitely my retailer in the future. Many thanks

02/03/10 Mr Honeywood, Following our many conversations today, i thought i would just email to say a big thanks and how satisfied i am with your customer service, I have used your company for a while now, and after today will never go elsewhere, the peace of mind you offer is outstanding! I will be sure to pass the poingdestre name onto any friend or local fisherman!

27/02/10 Mr Lockett ffrom Deal, I would like to say a big thank you for the service I have just received with my purchase from you guys. I phoned on Tuesday to apply for your card spread option. I got the paperwork through the next day (Wednesday). I signed it and sent it straight back and got all my items delivered yesterday (Friday). Once again thanks and I will be using you again.

17/01/10 Mr Jones from Bognor Regis, Hello, just to say THANKYOU for the excellent service you gave me, with my recent order. will be using you again ! Kind Regards...

15/01/10 Mr Johnson from Wisbech, Hi. I just recently purchased a breakaway seat box conversion kit from you. this was my first purchase with poingdestres and I would just like to say your service was first class. I did originally purchase this item from another retailer and was let down badly by them. then I found you. the item was delivered the very next day and the packaging was superb, the person on the phone was extremely helpful and knew exactly what it was I needed. thank you for your great service. poingdestres have got my business from now on.

06/01/10 Mr Thompson from Norwich, I would just like to thank you for an excellent service, after phoning up to check stock to actually receiving it the next day, especially on the Aqua products which don't seem that well distributed. Fantastic Service and wouldn't hesitate to use you again

04/01/10 Mr Losty, Hi, just to let you know that the package was delivered today at 12 noon. Great service, look forward to doing business again soon.

30/12/09 Mrs Huish from Norwich, I would just like to say Thank You for your very prompt and efficient service. Ordered my son's bite alarms yesterday afternoon and he was very surprised and pleased to receive them at 8.30 this morning. He will definitely recommend you to his mates! Excellent. Thank You.

15/12/09 Rachael from Yeovil Hello Just to say a big "Thank You" for my order which I received yesterday. Very prompt delivery, most grateful.

11/12/09 Mr Hollis from Liverpoll To whom it may concern, absolutely made up with my new chair, excellent delivery and kept informed all the way to recieving my chair, cant wait to use it this weekend, shall be recomending you to all my friends & family. Thank you

04/12/09 Mr Mayo from Birmingham Dear sir/madam I would like to thank you for your swift service of my new rod i purchased from your company, it arrived well packaged & with correct paper work , i shall use your company again in the future many thanx once again & wish all your staff a very merry xmas.

02/12/09 Mr Watts from Bristol Hi I would just like to say thank you for your swift service, i received my package first thing this morning. i will certainly recommend you to my brother for futrure orders.

18/11/09 Mr Carpenter from Kidderminster Just received my J W Young Avon Quiver Rod. As usual the service has been trouble free and speed of delivery fantastic. The rod is a beauty and priced at a highly competitive rate. All I need now is for the rivers to run off a little to give it a whirl.

18/11/09 Mr Gibson from Louth Hi I just wanted to thank you for the above order for 3 Drennan Insert Wagglers that arrived safely today. The floats were exceptionally well packed and easily survived the Royal Mail transit. Thank you as well for only charging me £1 for postage. I was also very grateful to you for taking the time and trouble to telephone me to advise of the out of stock situation with the other ordered item. All in all, I have to say that I found your service and communication absolutely first class and I would have no hesitation in recommending you to friends. I look forward to doing business with you again in future.

18/11/09 Mr Collett Many thanks for quick divery of shimano 2500st btr, it was £8 cheaper then getting it from E-Bay, including post.

17/11/09 Mr Walker from Sunderland Just a quick email to say thank you for yet another faultless transaction i have brought from your company on two seperate occations now, and have to say I cant fault your service Super fast deliverys, Easy checkout system Excellent product prices And good deliver prices too cant wait to shop with you again many thanks

14/11/09 Mr Hoare from Willesborough Shimano Vengance 13ft Fast Action Rod arrived safely. What a brilliant rod! Must be best value for money "big name" rod on the market. Can't wait to try it out - once winds have dropped below 60mph and the rain that prevents me being able to see where I am going stops (almost like summer). Thank you for excellent service.

11/11/09 Paul I would like to congratulate you on your great service, I recently purchased a JRC 90 ltre rucksack from you. I bought it because of your price half the price of some other websites. Delivery well what efficiency delivered within 24 hrs. A great item, great service what else can I say.

31/10/09 Mr Buckingham hi i ordered some shimano items of you ,the next day they were delivered.just want to say great service and great price ,will be using you again.

25/10/09 Mrs Merrin from Bingham Many Thanks, we received the goods today which is wonderful comsidering I intially ordered the wrong rod! VERY IMPRESSED

23/10/09 Mr Cousins from Leicester Just a line to say thank you for the Brilliant service and delivery. I will certainly be ordering all my angling requirements from you in the future. thanks once again

22/10/09 Ms Coomber I am writing to thank-you for such a fast and speedy service and delivery. Received reel today 10.00am less than 24hours after ordering, FANTASTIC.

16/10/09 Mr Wynne from Liverpool May I take this opportunity to thank you for the speedy delivery of my order. My son will be made up when he opens it tomorrow on his birthday thanks again Mr Wynne

17/08/09 Mrs Hillyer from Milton Keynes Many thanks for your prompt and efficient service. Product received in time for our holiday and was well appreciated! Will happily use your company in the future

13/08/09 Mr Chance from Boston Dear Poingdestres, Thank you for your super quick delivery. I could not believe how fast my goods came! I will definitely be buying from you again as your prices are one of the best on the net. Thanks again

14/08/09 Mr Wren from Sittingbourne Thankyou so much for your quick response, I received its replacement this morning at 0845. First class service indeed. I'll be ordering additional tackle from you in the near future.

06/08/09 Mr Jowers from Suffolk Thank you again for your excellent service, replacement rod has just arrived and checks out fine. I am pleased to have at last found a tackle dealer on line that delivers such an excellent service. Regards

05/08/09 Paul Robinson Hi Pete, Have received the replacement box. Just like to say Thank You once again for such a speedy and excellent service. Many Thanks

23/07/09 Mr Williams dear sir just a quick note to say thankyou very much for excellent service.I received my order within less than 24 hours and i am very impressed with the speed and efficiency your shop has given me thankyou again.

23/07/09 Mr Dunn from Peterborough Hi Just a quick note to say thanks for the outstanding service just recently received following my purchase of a JW Young B James Centre pin. When I phoned to make my order it was late in the day, but the person who I spoke to was most helpful. He even took the time to call me back that evening when he realised that the reel was not in stock, and then helped me by discussing the other options. I then settled for the B James reel instead of the Heritage and am extremely glad I did. The reel left the following day and was with me the day after before 8.15am. Quality of service counts and you certainly provided it – thank you!

21/07/09 Mr Foster from Margate Dear Sir; my easy loader trolley arrived this morning,it is everything i wanted and more.your service is the best that I have encounted.Thank you and your staff.Iwill be in contact in the futer.

14/07/09 Mr Welford from Fleet I received the replacement reel yesterday so I just wanted to thank you for your very quick and effective service. It is much appreciated.

05/07/09 Mr Chalton from Bornemouth Hi. First, please let me thank you for what must be the best service (and best prices) on the web! I just purchased this shimano rod from you and a fine rod it looks too. There is nothing wrong with it but I cannot quite work out if it is rung/ringed for a multiplier or fixed spool? Doesn't matter too much but I would like to get the best out of it. Many thanks again for a great service, I will be ordering from you a lot more in the future.

04/06/09 Mr Steel from Glasgow HELLO this is just a small message too THANKYOU for good service and great quality of the items i purchased just now kind regards

12/04/09 Mr Jowers from East Baergholt In these difficult times I would just like to thank you for not only your excellent and prompt service but the ease with which you resolved one minor error with the order. I don’t think I have had such good service within the fishing tackle industry and I have been fishing more years than I care to admit to. I shall most certainly do business with your company again.

09/04/09 Mr Pring from Bridgwater I COULD NOT BELIEVE IT WHEN A CARRIER DELIVERED MY ROD ABOUT 10 A.M. THE DAY AFTER I ORDERED IT FROM YOU MANY THANKS FIRST CLASS SERVICE.

08/04/09 Mr Campling from Canvey Island just a quick thank u for your top class service quick delivery and quality products at very good prices look forward to doing more buisness with u in the future

28/04/09 Mr Ditchburn from Witney Just to say that the Wychwood rucksack was delivered along with the ESP sunglasses I ordered, may I just say thank you to everyone at Poingdestres for such a quick turnaround and delivery, I will come back again. Many Thanks

10/03/09 Mr Holder from London Dear Sirs, Just a quick note to say how impressed I was by your effort to get my recent purchase of a JW Youngs Rolling Pin out to me. I ordered it on Thursday afternoon (4.30pm) and thanks to the speed at which you got the item to the post office it arrived on Friday morning, so allowing me to use it on a planned trip at the weekend, as always great service, Thanks once again

05/03/09 Mr Ellis from Essex Hi, Just a quick note to say I received my Viper Icon yesterday afternoon. Your service from start to finish has been excellent, and I will recommend any friends to you. I now look forward to using my new toy!! Cheers

04/03/09 Mr Colson from Belgium Received okuma centerpin reel after only 2days ordening. Great service for my first order with POINGDESTRES. Iam surprised about the quality of this reel for a very low price.See you certenly in the next.

25/02/09 Mr Mansbridge from Warwickshire Dear Sirs, Delivery just arrived bang on time - Perfect. Thanks for the excellent service! Just wish all companies worked in the same way! Best Regards

16/02/09 Mikael from Sweden After only 2 working days the reel i ordered came, impressive! Low prices and the excellent service makes me tell all my fishing friends about you. Best regards Mikael from Stockholm, Sweden.

30/01/09 Steve Hedley Good afternoon, the reel I ordered yesterday arrived today - great service thanks. This is the first time I've used Poingdestres but it will not be the last.

30/01/09 Bo Valeur from Denmark Hi The order had arrived safely to Denmark thanks Regards

06/01/09 Steve Samworth from Sheffield Hi Received my order today, many thanks for your prompt service, I am really pleased with the goods and the price and would certainly recommend you to others. Once again thanks

30/12/08 Tony Travis from Derbyshire just a thank you for your very fast service carp lugger ordered yesterday at 2.30 arrived this morning 10.30 many thanks.

 12/12/08 Emma Smith Thanks you very much for your quick dispatch and delivery, i received my order this morning and am very pleased with it (hopefully my dad will be too, on Christmas day). Having had bad experiences with other angling stores recently I am very greatful to have such good service. Thank you once again. Have a great Christmas and New Year to all your staff.

25/11/08 Mr Larcombe just a quick email to say thanks for a brilliant service so nice to find a friendly and reliable service. once again thanks

07/11/08 Mr Ashman from Chippenham. Hi,I would like to thank you for an incredibly fast service. My reel arrived today just 19hrs after I ordered it. Incredible!!

09/11/08 Mr Brady from Hartlepool. I would just like say a big thank you i recived the nash trakki the next day and it fits perfect i will be using your website again thanks again.

 22/10/08 Mr Edwards from Hinckley. Hi there, just a line to say thanks. You provide a great service keep up the good work.

 01/10/08 Mr Steedman  This is the first time I have used your company, I ordered the rod bag about 11am on Tuesday and I received an e-mail the same afternoon to say it had been dispatched, it arrived about 9.30 on Wednesday morning -that's not bad service !!!! - plus you were cheaper than the rest !!!.I have no doubt I will use you again . > Many Thanks

12/08/08 Mr Cowling from Edinburgh Just a quick note to say a huge thank you for such a speedy delivery. I ordered some other items from a retailer in Glasgow (I'm based 40 miles away in Edinburgh) before I placed the order with yourselves and my order from Glasgow still hasn't arrived. In addition, you send a dispatch email email and thank customers for their business, whereas the Glasgow-based firm does neither. I am now questioning why I even placed an order in Glasgow! In an economic time such as the present, consumers expect higher and higher standards and its good to know that your firm is delivering impressive standards. Thank you; I shall shop again with you.

09/08/08 Garry Wright Hi After trying everywhere locally to get some Talon tip hooks i thought i would try to get them from your mail order service, whoever i spoke to was very helpfull and i placed my order with you at lunchtime on thurs, i recieved my order at 8-30am the following day, Brilliant!, great service and i know where to come to first in future

07/08/08 Mr Turner from Harrow Ordered Shakespeare Salt Travel Beach Rod mid-day yesterday, it arrived 10.40am this morning! An outstanding quality service! Many thanks.

01/08/08 Mr Hill from Bournemouth Guys, First rate service once again, well done. I only placed my order at about 14:30 yesterday and at 10:00 today it was delivered. I have made a few orders over the years and every time you have come up trumps, many thanks and keep up the good work.

31/07/08 Kev WhiteHi, and many thanks for your prompt,freindly service and with next day delivery on my Shimano Utegra 5500 to boot. I couldn't ask for more.

24/07/08 Mr Smith from Minehead Many thanks for the prompt delivery and well packaged goods. I will definately be doing business with you again.

16/07/08 Mr Angus from Glenrothes Just a wee note to say a very big thank you for the quite excellent manner In which my order was handled, efficiency is a very rare commodity in this day and age Regards


11/07/08 Gary Edwards Hi Mike, Thanks for your excellent service, Well pleased with my gear and the prices, would recommend you to all my friends Cheers Gary Edward's

02/07/08 Andy Brand HI JUST A COURTESY E-MAIL TO LET YOU KNOW THE JRC BIVVY BOOTS I BOUGHT FROM YOU ARE EXCELLENT AND THE MOST COMFORTABLE BOOTS IVE EVER USED. THANKS VERY MUCH.

30/06/08 Mr Rundle from Tintagel Hi Guys Just wanted to say thank you very much for getting my order to me within 24 hours. Excellent service. Will defiantly use you again and recommend to my fishing buddies.

25/06/08 Mr Morgan Thank you for your amazing service. I ordered the waders on Tusday at 10am and they arrived exactly 24 hours later

25/06/08 Mr Clarke from Clacton on sea I feel it only right to drop you a line to thank you for your efficient service. I ordered the item on Sunday night, you processed and dispatched it on Monday, arriving, safely and intact, with me Tuesday. Can't ask for better service! At present it seems 'fashionable' to moan about anything and everything, with good service not getting any recognition. You provided an excellent service which deserves a mention. Well done to you all and thanks again.

23/06/08 Paul RobinsonI would just like to inform you that I have now received the replacement leg for my Preston Space Station TX Box. I write to say thank you for all the help and assistance given by all your staff. I will have no hesitation in both using you again and also recommending you to anyone who asks.

17/06/08 Mr Horspool from Peterborough Dear Sirs Just a sort line to thank you for your fantastically fast service. I placed an order with you yesterday at 13:50 and it arrived this morning. Thank you very much for your help with my order and your fast delivery. Because of your service I will be recommending you to all my friends and placing future orders with you. Thanks

15/06/08 Mr Grantham Hey many thanks for the quick service and prices. Cheers.

11/06/08 Mr Firth Hi Mike, Sorry for the delay in getting back to you but I just wanted to say thanks for getting the fishing gear I ordered out to me so promptly - that's service you just don't get much of these days. The gear arrived safe and sound and I'm more than pleased with all the items and especially the Century rods - once again many thanks for your help.

24/05/08 Mr Nelson from France DEAR SIRS MANY THANKS, VERY GOOD SERVICE, ORDER ARRIVED TODAY

23/05/08 Mr Dove from Stevenage Hi, Thanks for the amazing service, ordered yesterday in my hands today. First Class and great price. Will definately use you again. Please also thank your courier APC very pleasant and helpful. Cheers

16/04/08 Mr James from Huntingdon I would like to take this opportunity to thank you for the very speedy & efficient service that I received upon placing my recent order. I placed the order online On Monday Morning, and one of your sales advisors called me back immediately to inform me of an ‘out-of-stock item, for which he offered a suitable alternative. Once we had agreed on this replacement item, I was informed that my order would be with me the following day, which it duly was. This kind of customer service is rare these days, so please keep up the excellent work. I will be shopping with you again very soon.

Mr Mahatme 16/02/08 from Thetford
Thank you for prompt and safe delivery of Berkley B3 rods,Fox landing net and Shimano 8000 Baitrunner reels. My son is delighted and thrilled with them. Excellent service.

18/02/08 Mr Rose from West Wickham
Hi Steve Just top say a big Thanks for your help/assistance with my recent purchase of my Space Station TX seatbox plus shuttle and extra drawer unit. I have just received the Shuttle and add on box by courier. I am very grateful to you for the package that your company offered me. Rest assured that I will be using Poingdestres again in the future and will tell all my fishing pals what good service that I received from you.Hopefully you will get some business. As I mentioned the other day I will be after a pole soon...so will be in touch. Tight Lines to you and your colleagues. Many Thanks

07/01/08 Paul Fielding Hi, just a few lines to say thanks for a superb transaction. Having ordered two PENN X2 Tackle boxes late in the afternoon, they arrived the following day by 13:00hrs. The postage costs were very fair (@ only £4.00 per item). Your site was the only one I came across which gave the actual specifications of the box; not just the price. And by the way, the tackle boxes are superb as well!!!!

05/12/07 Mr Rowe from Guernsey
Just emailing to say what a great service. Ordered yesterday around 10am and received our order before 10am - 24 hour service and to the Channel Islands.Thanks very much

03/12/07 Mr Kilbride from Maidstone

Hi,Just a note to say thanks for your prompt, friendly and tailored response. Got my stuff, very pleased, good advice from the guy that rang me (sorry I can’t recall his name). Just down to the weather now.

09/11/07 Mr Pope from Okehampton
I received my order today, it was well packed, arrived quickly and is top quality merchandise (not damaged or seconds like you get palmed off with by other sites). All at a fantastic price. I just wanted to say thank you and I will be recommending you to my friends.

26/09/07 Mr Mead from Llanharry
Thank you for the prompt service and delivery of my Fox Rod

25/09/07 Mr Parratt from Carlisle
Hi there, I just wanted to say a huge thank you for the rod-it arrived safely on Monday after being ordered on Friday. Very impressed with your customer service, it's a pleasure buying from you.Thank you again

05/09/07Mr Costello from St Ives
HI JUST LIKE TO SAY THE TRAVEL ROD I ORDERED FROM YOU CAME YESTERDAY, VERY FAST DELIVERY AND WELL PACKAGED,THE ROD IS JUST WHAT I WAS LOOKING FOR,I WILL BE TAKING IT TO PORTUGAL TO TRY MY LUCK IN A COUPLE OF WEEKS I CAN IMAGINE A NICE BASS HANGING FROM THE END OF IT!!!!!!!! THANKS ONCE AGAIN LOOKING FORWARD TO DOING BUSINESS WITH YOU IN THE FUTURE ANDY.

05/09/07 Mr Cooper from Haywards Heath
Hi, just a quickie to say many thanks for the speedy delivery........it all turned up the day after ordering...great service thanks again and regards

07/08/07 Mr Marks from Cirencester
Ordered Sunday pm. Arrived 10.20 am Tuesday. Outstanding service. Thank you.

 
04/07/07 Mr Snepp

Hi - Just to let you know that my order arrived today - safe and sound - excellent service - thankyou

28/04/07 Mr Melvin from Dublin
Hi just a note to say thank you for the excellent service and prompt delivery .I am very happy with my purchase and will definitely be dealing with you in future Thanks

25/04/07 Mr Keen
Just wanted to drop you a quick line to say thanks for such a smooth transaction, it’s the first time I have used you and I must say what a great service. Many thanks and keep up the hard work.

17/04/07 Mr Keane from Reading
Please will you except my thanks for the excellent service that you have provided. I was extremely impressed with the sales service and the product that was delivered in a quick and timely fashion. I will be placing further orders with you due to the excellent customer service you have delivered on. Kind regards from a very happy customer

14/04/07 Mr Eaton from London
Hi, Both reels safely delivered last Wednesday as you advised. Well packaged too, which is appreciated. Thanks for your efficient service. Regards

27/03/07 Mr Wharton
i would like to thank you for your service and prompt delivery with the fishing reels that i ordered yesterday and for the price that you done them for i hope to do buisness with you again and i will be recomending all me fishing mates to you thank you

08/03/07 Mr Fallows from Minster on Sea
Hi all at Poingdestre’s Just an email to thank you for such a good customer service I have found every part of my order + returns and exchange of goods a breeze thanks to you.

22/02/07 MR Marsh from Lechlade
New rod and reel arrived a couple of hours ago – thanks for a great service and very fast delivery – all being well this time tomorrow it’ll have a fish at the end of it! (well I can dream) Ian

23/01/07 Mr Cains from Hayle
Hi All, Excellent service, many thanks, my order arrived today, only two working days after placing the order. Regards, David.

6/12/06 R Brettle
Just like to say thanks for a really great service. I ordered a new Abu Suveran rod from you yesterday and its already arrived this morning. Not only that but your prices were really competitive and the best I could find on the web. I regularly use the WSF world fishing forums website http://www.worldseafishing.com/ and you are highly regarded by most of the members on there too. Brilliant service. Thanks again. Please can you now order some good weather so that I can get out boat fishing!!

29/11/06 Mitch Green
Yet again thank you very much for your proffesional help on helping me purchasing the Greys Syntra, & Penn 525 Super Mag. From now on all my buying will be done through yourselves. Thanks

29/11/06 Steve Malster
I'd just like to say, thank you for such prompt service, my order arrived as promised, I will definitely be using your shop again and will recommend you to others

22/11/06 Dr Jackson from Wolverhampton
Hi, First of all another big thank you for the price match and prompt dispatch of the Shimano Tribal XT Holdall! The extra length has made all the difference. My wife says that too! ;-) It's always easy to be impressed with the service received during the first purchase from a new supplier but you have maintained the same excellent level each time I have returned to make a new purchase. I will certainly be doing so again! Having said that, I have dropped a clanger and ordered a bedchair cover from another outlet before checking you site. What a muppet! For another £50 I could have been reclining in co-ordinated luxury with the Terry Hearn JRC bedchair deal. Bitter is not the word for how I feel. Still, a couple more cold nights on the bank will get it through my thick skull to always check you first. Feel free to tell me how wonderful the TH JRC kit is and what I'm missing so that it sinks in even faster!

21/11/06 Mr Southern from Berkshire
I would like to place on record my sincere thanks for the excellent service provided by you with the replacement of my broken pole. The advice and service was second to none that I have received from a tackle shop. I live 40 miles away and would definitely travel to you for gear or order on line for smaller terminal tackle etc, once again Thanks.

21/11/06 Mrs Lee from Hemel Hempstead
The Horizon Rod Pod & free case that I ordered for my sons Christmas present arrived today as promised. Just wanted to say how impressed I am with your service - if only all my Christmas shopping was this easy ! .Thanks again, I will certainly be shopping with you in future.

17/11/06 Mr Dugdill from Bolton
Hi, My Stalker rod pod arrived today. Thanks for a fast and first class service.

24/10/06 Mr Walters from Morton
Many thanks for the swift processing and delivery of my order. I can't wait to go and try it out.

19/10/06 Mr Sudworth from Weymouth
Received my order first thing this morning. Thank you for the speedy response/delivery. No cold 'tootsies' for me this winter!!!

13/10/06 Mr Oglethorpe from Chichester
I just want to thank you for your fantastic service - my boots have just arrived and they look great, I can't wait to try them out.

12/10/06 Mr Vinall from Morden
Many thanks for the speedy delivery of my Fox unhooking mat, you are quicker than going to the shops !! All the best...

07/10/06 Mr Mike Smith
Just to say thanks for outstanding customer service from Mike Brown (I think!). Although the products I ordered (Fox reel cases) were out of stock he kept me informed and delivered ‘over and above’ when the products arrived. Thanks again, I will be back!

04/10/06 Dr Jackson from Wolverhampton
Ten days ago I broke my rod pod. Today the well-known manufacturer has finally returned my calls about getting a spare part. Seven days ago I spoke to you guys and ordered a Fox Stalker pod (including an unbelievable *free* case!!) via your website. It arrived, as you said it would, the following day and was put through it's paces at the weekend. Looking over the two stories above, it's not difficult to work out where I'll be looking next time I want some new gear!! A big thank you to all involved in such great service! Keep it up! Feel free to quote this email if it will help you.

28/09/06 Mr Christophers from Roche
Ordered a Century Tornado Sport from you yesterday, recieved today, excellent service, thanks.

30/08/06 Mr Ince from Addlestone
Just to thanks for an excellent quick delivery - recieved this morning

18/08/06 Mrs May from Chingford, London
I have just recieved the weigh sling I ordered from you, thank you for the wonderful service, I know who to come to when looking for Christmas presents for my husband, thanks again.

18/08/06 Mr Charlett from Oxted
Just a note to say how delighted I am with your service. I ordered a chair and a holdall with a courteous and helpful young man at about 2pm on Wednesday. The goods arrived by 10am the next day... I shall definately use and reccommed you again.

04/08/06 Mr Reynolds from Nottingham
I received my ABU 7500 CS this morning. Thank you for a very efficient service.